Kaitou Game Store

Kaitou

Game Store

Let's sort it out.

Missing a top-up, unsure about a payment, or need help with a Steam gift? Send us your order number and a short description. We can check what happened without asking you to pay again.

Have these ready

  • Your Kaitou order number
  • The email or phone number used at checkout
  • Your payment receipt, if payment is the issue

Send your message here without opening an email app. We will reply by email as soon as we can. Please do not send passwords, OTPs or recovery codes.

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Your message and contact details go directly to Kaitou support. We will reply to your email address.